Support Channel
Join our Slack workspace to get help from our team and connect with other AWRI users. You'll get faster responses and can collaborate with the community.
Channel: #awri-support
Other Ways to Get Help
Email Support
For urgent issues, you can reach us at awri@maynframe.xyz
Feature Requests
Share your ideas and vote on upcoming features in our feedback portal.
Data Protection & Privacy
We take data protection seriously. AWRI stores only the minimum required information to deliver incident assistance and product functionality. Your data is never sold or shared with third parties for marketing purposes.
- Access is restricted based on least-privilege principles.
- Transport security via HTTPS/TLS; data is encrypted at rest by our providers.
- Incident content is used to improve your experience and features like reporting and search.
- You can request data export or deletion from the Account → Privacy & Data section.
For questions, contact awri@maynframe.xyz or reach us in the support channel.